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De-escalation Practices

Webinar

Based on over 1100 classroom observations, we discuss a range of effective de-escalation practices in this two-part webinar. Each part is comprised of a range of discussion points for attendees to consider in breakout rooms before good practice is shared and developed by the course leader. Further reading is supplied along with links to a series of recommended video clips to enable attendees to broaden their perspectives on the guidance offered within each part of this webinar.

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