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Very Challenging Behaviours Webinar

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17 September 2026 16:30-18:00 Online

​This webinar looks at how to understand and support pupils with serious needs, whether medical, learning, trauma or anxiety related. Reports of teaching staff facing abusive language and even physical assault are rising, in mainstream schools as well as special schools. Supply staff are not trained psychologists and are often poorly briefed on the pupils in front of them, which makes support harder.

Incidents are often described as happening in the moment, but staff who know a pupil can usually spot the cues and use those moments to de-escalate. Those strategies only work if you understand the pupil and their needs in advance.

Some settings, many special schools among them, are well rehearsed and well resourced for this. Many mainstream schools, which are seeing more pupils with serious challenges, are less prepared, and often rely on an on-call team to remove a pupil, help that does not always arrive before the end of the lesson. This webinar builds the understanding you need for those moments.

Before You Book

Please ensure you can attend the full course from a private, quiet space, remain on camera throughout, and join with a device that has a working microphone, front-facing camera, and stable internet connection. Your correct name must be visible on screen at all times. If you're unable to fully participate or meet these requirements, please rebook, as certification may be withheld.

Please also ensure that you review the accompanying document sent separately before the session begins.

Important Information

Your Zoom link will be emailed a few days prior to the course, so please check your junk folder. If you haven't received it by the start of the week in which the training takes place, please get in touch. Late bookings will receive their link shortly before the session. If you have not received it by 9 a.m. on the day, please contact your consultant, as duplicate links typically cannot be issued once the session has started.

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